Privacy Policy

Privacy Policy – MPWRD Leadership Experience

Last Updated: 30th of October 2024

Experience Excellence Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, purchase products, or access services provided by MPWRD Leadership Experience.

  1. Information We Collect

1.1 Personal Information

When you register, make a purchase, or contact us, we collect personal information such as:

  •   Name
  •   Email address
  •   Phone number
  •   Billing address
  •   Payment information (processed securely by our third-party payment processors)

1.2 Usage Data

We may collect information on how you access and interact with our website and services, including:

  •   Device type and browser information
  •   IP address
  •   Log-in and activity details
  •   Cookies and similar tracking technologies (See Section 6)
  1. How We Use Your Information

We use your information to:

  •   Process Transactions: To manage payments, subscriptions, and purchases.
  •   Provide Services: To deliver content, courses, and personalized experiences based on your preferences.
  •   Communicate with You: To send updates, respond to inquiries, and provide customer support.
  •   Improve Our Offerings: To analyze usage data, improve user experience, and enhance our products and services.

Legal Basis for Processing (if applicable)

If you are located in the EU, we process your personal data based on the following legal grounds: (i) consent, (ii) fulfillment of a contract, (iii) compliance with legal obligations, and (iv) legitimate interests, which include improving our services and protecting user security.

  1. Sharing Your Information

We may share your information:

  •   With Service Providers: Third-party service providers (e.g., payment processors, email platforms) assist us in delivering our services.
  •   For Legal Requirements: To comply with legal obligations, protect our rights, or prevent fraud and security issues.
  •   In Business Transfers: If Experience Excellence Ltd undergoes a business transition, such as a merger, acquisition, or asset sale, your information may be transferred in compliance with applicable privacy laws.
  1. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

  1. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  •   Improve site functionality and performance
  •   Analyze user interaction with our website
  •   Provide personalized experiences and marketing

Cookie Consent for EU Users

In compliance with EU regulations, users in the EU will be presented with an option to accept or decline non-essential cookies upon visiting our site.

You may adjust your cookie preferences through your browser settings. Note that some features may not function properly if cookies are disabled.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  •   Access and Correction: You may request access to or correction of your personal data.
  •   Deletion: You may request deletion of your data, subject to certain exceptions.
  •   Opt-Out of Marketing: You may opt-out of receiving marketing emails by following the unsubscribe link in our emails.
  •   Data Portability and Restriction: Where applicable, you may request transfer of your information or limit its use.

To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity to fulfill your request.

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the CCPA, such as requesting information on the categories of personal data we collect and opt-out options for the sale of data. Please contact us to exercise these rights.

  1. International Transfers

If you are located outside the UK, your information may be transferred, stored, and processed in the UK or other jurisdictions where our service providers operate. We take steps to ensure data protection standards are consistent with this Privacy Policy.

  1. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under this age. If we become aware of any such data, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically.

  1. Filing a Complaint

If you believe we have not addressed your data privacy concerns, you have the right to file a complaint with your local data protection authority.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].